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In the realm of business, entire departments are dedicated to promoting Diversity, Equity, Inclusion, and Belonging (DEIB) to ensure workplaces are inclusive and diverse across all markets. But what does DEIB have to do with captions?
DEIB encompasses several distinct but interconnected concepts. Diversity focuses on achieving fair representation across various social identities, while Equity involves eliminating barriers through inclusive processes. Inclusion fosters understanding among employees and creates pathways for success, while Belonging flourishes when diversity and inclusion are deeply rooted. Research points to the benefits of creating a diverse and inclusive workspace. Research consistently highlights the advantages of building a diverse and inclusive workplace; for instance, data from McKinsey indicates that diverse companies tend to outperform their counterparts financially by 36%.
How can multilingual captions drive inclusivity and promote belonging in the workplace?
One powerful way is by facilitating seamless communication across different platforms. Many businesses have transitioned to virtual environments, adopting tools and resources to engage both employees and customers. By leveraging modern technology and providing translated live captions, companies like Interprenet have partnered with organizations to surmount communication obstacles and enhance engagement.
Across the many meeting platforms where our clients host events, we have adeptly incorporated language solutions, ensuring accessibility and inclusivity across the board. Multilingual captions not only benefit individuals who are D/deaf, hard of hearing, or limited in English proficiency but also create an inclusive environment for everyone, regardless of any disability or communication barrier they may face.
Here are some business use cases for translated live captions:
Global Expansion:
Imagine a multinational company hosting a virtual conference with participants from different countries. By providing multilingual captions, the company ensures that all attendees can actively engage and understand the content, regardless of their native language.
Employee Training:
For businesses with diverse workforces, offering training materials with translated captions ensures that all employees, irrespective of their background or language proficiency, can access and comprehend the information effectively.
Customer Engagement:
In the realm of customer service, utilizing multilingual captions in virtual interactions can enhance communication with clients from different cultural backgrounds, fostering a sense of inclusion and respect.
To sum up, embracing multilingual captions in business operations is not just a step towards accessibility but a proactive measure to promote diversity, equity, and inclusion, ultimately cultivating a workplace where everyone feels valued and heard.
If you'd like to see a demo of our live captions solutions, contact us and we're happy to help.
