Client Success: Mission-Critical Regulatory Compliance for PCI Pharma Services 

Client Success Story

The Setup:

PCI Pharma Services, a global leader in pharmaceutical development and manufacturing, required specialized linguistic support for a high-stakes, multi-day EAEU/Russia regulatory inspection. Held onsite across four full days, the audit focused on complex pharmaceutical compliance, quality assurance protocols, and facility standards. To navigate the intensive regulatory scrutiny and ensure precise communication between foreign inspectors and plant leadership, PCI Pharma Services needed two expert Russian consecutive interpreters fluent in technical pharmaceutical terminology and official audit procedures.

The Approach:

Interprenet deployed a dedicated team of two high-level Russian consecutive interpreters specialized in regulatory and technical audits. Operating directly on the floor, the interpreters facilitated real-time, bi-directional communication across facility walk-throughs, document reviews, and executive Q&A sessions. By utilizing a two-interpreter team over 8-hour daily shifts, we ensured continuous mental acuity, seamless rotation, and precise coverage during technical discussions surrounding manufacturing standards and regulatory guidelines.

The Result:

Our specialized linguists provided accurate, fluent, and professional interpretation throughout the four-day audit, eliminating language barriers during critical inspector inquiries. By ensuring absolute technical precision and compliance alignment, Interprenet helped PCI Pharma Services navigate the inspection smoothly and maintain their rigorous global regulatory standards.

"For over a decade, Interprenet has provided our company with exceptional interpretation services for regulatory inspections at our global production facilities. We've been consistently impressed by their professionalism and responsiveness. Their project managers ensure seamless coordination, and their interpreters are highly skilled, even with our industry's complex technical terminology. I highly recommend Interprenet and have referred them to other sites within our organization." ~Senior Manager, Regulatory Affairs 

Languages:

English & Russian