Client Success: Making Multilingual Communication Clear with AI Captioning

Client Success Story

The Setup:

Community and educational institutions increasingly require fast, scalable, and ongoing accessibility solutions to support multilingual participants, families, and staff. For Interprenet client Our Common Grounds Inc. based out of Redwood City, California, managing day-to-day instructional content required a framework that could keep pace with daily schedules without the logistical overhead of traditional scheduling.  To solve this, OCG broadened their scope by purchasing three CLA licenses for each of their three rehabilitation centers, activating an ongoing subscription for our Classroom Language Assistant (CLA) solution, built to deliver reliable, AI-powered language accessibility across their facilities.

The Approach:

Instead of a standard event-based setup, this is set up as a continuous software-as-a-service (SaaS) subscription model. The solution relies on the most advanced AI Speech Translation technology, which is optimized for learning and training spaces. Rather than a general language learning application, the CLA functions as a specialized, real-time translation tool. It integrates smoothly into these environments, automatically capturing spoken instruction and generating real-time text captions alongside translated audio streams, allowing participants to follow complex material instantly in their preferred language.

To support OCG's core mission, the CLA seamlessly facilitates real-time communication across group therapy, one-on-one sessions, intake processes, and everyday interactions.

The Result:

The ongoing subscription model successfully removes daily language barriers for the organization's diverse community. By using an automated speech translation tool rather than scheduling traditional interpreters for every single session, the OCG team has achieved a highly scalable, friction-free method for delivering immediate captions and audio translation. This continuous resource ensures that every participant, regardless of their native language, can fully engage with the material and achieve excellence across an expansive library of 80 languages.

Languages:

 English into 80 on-demand languages