Courts across the nation are facing a perfect storm of challenges: staff shortages, rising caseloads, and a slow adoption of technology. A recent report from the Thomson Reuters Institute, "Staffing, Operations and Technology: A 2025 survey of State Courts," highlights these issues, revealing that a significant number of courts are struggling with an unprecedented workload and a workforce that is stretched thin.
As a language service provider, we offer a powerful, customized mix of solutions that addresses some of the core problems head-on. By focusing on not just language access but also technology integration, we help courts do more with less, bridge staffing gaps, and improve access to justice for all.
Together with our court technology partner, CTI, we can upgrade courtrooms with modern AV technology to improve audio for in-court proceedings, enable video conferences, and make a court ADA compliant for hearing and visually impaired persons.
Addressing Court Staffing Shortages and Workload
The report by the Thomson Reuters Institute confirms that staff shortages are widespread, with many court professionals working long hours and still struggling to manage their workloads. A key area where this is felt acutely is in the need for interpreters. The demand for qualified interpreters continues to grow, yet courts often lack the resources to hire full-time staff for every language needed.
How Interprenet can help:
- Onsite & Remote Interpretation: In addition to having certified court interpreters onsite, we match courts with remote court interpreters via our secure, cloud-based solution, reducing delays and increasing efficiency without the need for additional onsite staff. Our professional, experienced interpreters undergo a rigorous 5-stage recruitment process before they join the Interprenet network. They must hold nationally recognized accreditations, such as state and federal court certifications or a NAJIT certification.
- On-Demand Interpretation (ODI): Whenever an interpreter is needed right away, we offer a reliable on-demand interpretation solution enabling Video Remote Interpretation (VRI) and Over-the-Phone Interpretation (OPI) conveniently and securely. This is commonly used in unplanned or urgent legal proceedings where an in-person interpreter may not be immediately available, such as arraignments or unscheduled appearances of an LEP individual. Sometimes, when an interpreter is needed for a rarely spoken language or in a rural court location, on-demand interpretation can be an efficient and flexible solution.
- Transcription and translation support: Beyond live interpretation, our team can handle the transcription and translation of court documents, evidence, and recordings. This offloads a significant administrative burden from court clerks and paralegals, freeing them to focus on core case management tasks.
Bridging the Technology Gap
The Thomson Reuters report notes that despite widespread recognition of AI's potential, courts have been slow to adopt new technologies. This cautious approach is often due to valid concerns about data privacy, security, and a general lack of a clear strategy for implementation.
How Interprenet can help:
- Secure, purpose-built court technology: Our partner CTI delivers turnkey AV systems that enhance security, ensure clarity, and streamline every aspect of the justice process. Interprenet’s secure, encrypted interpretation platform for remote interpretation meets the rigorous security and confidentiality standards required by the judicial system.
- AI-powered solutions in certain situations: Courts use our AI Speech Translation solution in non-critical aspects of communication. When trained on legal and court terminology, our solution is more accurate and reliable than generic AI models. A beneficial use of AI Speech Translation in the courts would be at places like kiosks for information or desks where people come to either get information about where to go or file a complaint or pay for a ticket. Administrative offices may benefit from AI Speech Translation, too. When integrated into the court's existing workflow, this AI-powered solution can increase efficiency and reduce costs.
- Expert guidance and training: Interprenet acts as a language services partner, not just a vendor. Together with CTI, we can provide courts with a clear roadmap for adopting new courtroom technology and language solutions, along with comprehensive training for staff.
A Path Forward
The challenges facing courts are significant, but they are not insurmountable. By strategically partnering with a language service provider and an AV integrator, courts can gain an expert team that helps them navigate one critical aspect of court staffing and technology.
“There are three things judges love with the new technology,” says CTI’s Justice Division Director, Adam Lofredo, “We can hear everyone! We can see everyone with all the displays! It is so easy to use!”
Interprenet CEO, David Medrano, adds, “Our efficient scheduling and project management makes life easy for the courts as they can outsource the entire interpretation process to Interprenet.”
The collaboration between Interprenet and CTI offers a way to enhance operational efficiency, bridge language gaps, and, most importantly, improve access to justice for all, ensuring the judicial system can continue to serve the public effectively in the 21st century.